no customer care.....

Remember I posted about a not working gacha balloon?

And I asked friendly in a notecard for a working one?
The "balloon hold" pose was not working.

Update: I never got an answer.

I had a shop in SL and Customer Care was my highest priority, as it should.
I closed my shop because I could not guarantee my inworld presence anymore due to RL change of job. I can understand all those circumstances, but I wonder how many people "won" the gacha balloon, noticed it did not work and forgot about it.
Designers: test and test and test again in different circumstances what you make!
People are paying for it.

Love and Light
Fairy